As Senior Director of Innovation and Informatics Operations at Hartford HealthCare, Candace Carlson leads strategic and day-to-day delivery of the system’s Innovation, Informatics, and AI agenda. She champions the integration of emerging technologies into clinical and operational workflows, keeping innovation focused on measurable, real-world outcomes. With more than 20 years of leadership across healthcare operations, IT, and revenue cycle management, Candace helped launch Hartford HealthCare’s Center for AI Innovation and advance an enterprise, multi-modal data platform. She partners with leading technology vendors to design and scale solutions while building strong governance to ensure AI is ethical, responsible, and effective. Known for connecting bold vision with pragmatic execution, she aligns informatics and innovation efforts to organizational priorities and frontline needs. Her work reflects the “last mile” of AI: delivering advanced tools that are sustainable, adopted, and transformative at the point of care. She empowers teams to innovate quickly, safely, and transparently.
