About Upside
Upside is the only nationally scalable housing stability platform purpose-built for healthcare. The company partners with health plans and employers to identify and stabilize members and employees experiencing housing instability, connecting them to safe, supportive housing while reducing avoidable emergency utilization and improving health outcomes. Upside pairs dedicated Care Guides (licensed social workers and housing specialists) with AI-supported housing orchestration to deliver measurable results at scale. The platform serves Medicaid, Medicare Advantage, D-SNP, commercial, and employer-sponsored populations across the full housing continuum, from crisis intervention to long-term tenancy support.
Why We Invested
Housing instability is one of the most well-documented root causes of preventable medical spending in the United States. Individuals facing housing insecurity often experience higher rates of emergency department use, preventable inpatient admissions, and gaps in care that compound over time. This impacts both Medicaid and Medicare programs and remains highly relevant for health plans, health systems, and employers. Despite perceived regulatory headwinds and temporary funding requirements, demand persists outside of waivers and through Medicaid budget pressure, with health plans anchoring adoption in need and ROI rather than policy tailwinds.
